AI Customer Service Software for UK Businesses (2026)

Name: AI Customer Service Software
Brand: AutoThink Group

AI customer service software uses LLM agents and machine learning to deflect, draft, triage and resolve customer contacts across email, chat, voice and social.

The best AI customer service software for UK teams in 2026 sits on top of an existing helpdesk (Zendesk, Intercom, Freshdesk) and is tuned to your product, tone and policies by AutoThink.